At Lexoraa Industries Limited, we strive to provide our customers with a smooth and reliable shopping experience. However, if you wish to cancel your order, please read the policy below:
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Order Cancellation
• Cancellation requests must be made before the order is processed or dispatched.
• Once the order is processed, cancellation will not be allowed.
• For a complete refund, the cancellation must be acknowledged and approved by our support team.
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How to Request a Cancellation
To request a cancellation, please send us an email with the subject line “Cancellation Request” to support@lexoraa.com in the following format:
• Order ID:
• Cancellation Reason:
• Refund Account Details (if applicable):
Alternatively, you can contact our customer support team at +912247509008 (Monday to Friday, 11:30 AM – 6:00 PM).
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Refunds on Cancellation
• Cancellations and refunds will only be considered in cases of service failure or valid reasons accepted by the management.
• Our team will evaluate whether the order qualifies for a refund, and the decision of Lexoraa Industries Limited management will be final.
• The refund amount will never exceed the total amount paid by the customer.
• Any discounted, exempted, or promotional amounts are non-refundable.
• In case of an approved cancellation, refunds for prepaid orders will be processed within 5–7 business days, depending on the customer’s bank or payment provider.
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Authority & Policy Updates
• Lexoraa Industries Limited reserves the full right to modify or update this cancellation policy at any time to enhance the customer experience.
• Customers are encouraged to review the latest policy before placing an order to avoid miscommunication.
• In all matters related to cancellation, the decision of Lexoraa Industries Limited shall be final and binding.
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Need Help?
If you have any questions or concerns regarding our Cancellation Policy, please contact us:
📧 support@lexoraa.com
📞 +912247509008
Our customer care team will be happy to assist you.